Proactive Slot Filling in Power Virtual Agents

Up until recently a Power Virtual Agents chatbot would ask a user a series of questions to complete a task. The response of each question would be stored in a variable until all the questions were completed. Asking a user multiple questions to complete a simple task made the conversation slightly cumbersome and unnatural.

Support for entities and slot filling has improved the…

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Proactive Slot Filling in Power Virtual Agents – Joe Gill

Power Virtual Agents now has better NLP, Natural Language Processing, capabilities with slot filling has been added making conversations more natural.

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