Power Automate Error: You should specify a contact or account.

Posted By Arun Potti on 13 Sep 2023 in Dyn365CE

Got the below error when I was trying to update the Out of the box Case in Power Automate Flow.

Error:

{
“error”: {
“code”: “0x80044410”,
“message”: “You should specify a contact or account.”,
“@Microsoft.PowerApps.CDS.ErrorDetails.HttpStatusCode”: “400”,
“@Microsoft.PowerApps.CDS.TraceText”: “[Microsoft.Dynamics.Service.Plugins: Microsoft.Dynamics.Service.Plugins.PreOperationIncidentCreate]\r\n[485c2908-cfd8-e611-80e8-00155db32b08: Microsoft.Dynamics.Service.Plugins.PreOperationIncidentCreate: Create of incident]\r\nEntered Microsoft.Dynamics.Service.Plugins.PreOperationIncidentCreate.Execute(), Correlation Id: 9f714a6a-5dfa-4837-840e-f32e2455619a, Initiating User: dcfab4f2-2f19-ee11-8f6c-000d3ae1a871\r\nException: Microsoft.Dynamics.Solution.Common.CrmException: You should specify a contact or account. (Fault Detail is equal to Exception details: \r\nErrorCode: 0x80044410\r\nMessage: You should specify a contact or account.\r\nStackTrace: \r\n at…

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Arun Potti

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