Multi-Select Option field in Dynamics 365 V9.2 using Power Automate

Introduction

With every release of Dynamics 365, Microsoft introduces a wide variety of features. Some of which open new doors of opportunity whereas some help in overcoming existing limitations. Introduction of Multi-Select Option Set was kind of both.

However, as a customizer, we still face a few roadblocks when it comes to dealing with any Multi-Select Option Set field. However, recently while working on a requirement, we were able to set default values for a Multi-Select Option Set using Power Automate.

Now, let’s further explore how this was done.

Recently, we came across a scenario where we wanted to set values for the Multi-Select Option Set field named Regions based on the domain of the email addresses from two of the email address fields named Sales Email and Support Email. We achieved this by using Power Automate flows (Cloud Flows) as shown below.

Step 1:

On the Account entity form we have the Sales Email, Support Email, and the Regions field. The Sales Email and the…

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