Inogic at Community Summit 2025: A Magical Journey of AI, Copilot & Dynamics 365 Innovation

What an incredible experience it was!

The Community Summit North America 2025, held in Orlando, Florida, from October 19 to 20, brought together over 5,000+ Dynamics 365 and Power Platform enthusiasts from across the globe. Known as the largest Microsoft Business Applications User Conference on the planet, this year’s event was nothing short of extraordinary.

The atmosphere at the Orlando Convention Center was electric, buzzing with innovation, ideas, and opportunities. From 35+ Academy Classes to 500+ Speaker Sessions and 600+ Education Sessions, the Summit was packed with insights that are shaping the future of business applications.

Where Innovation Met Inspiration

The 2025 edition of the Summit truly reflected how AI, Copilot, and intelligent automation are redefining how businesses operate.

Key focus areas included:

• Dynamics 365 Business Central
• Dynamics 365 Finance & Supply Chain
• AI Agents & Copilot
• Microsoft Fabric
• Customer Experience & CRM
• Power Platform
• Dynamics GP

Every corner of the venue showcased the power of collaboration and the limitless possibilities of Microsoft’s Business Applications ecosystem.

Inogic at the Forefront of Innovation

As a proud exhibitor at Community Summit 2025, Inogic once again captured the spotlight with its 20+ Productivity Apps for Microsoft Dynamics 365 CRM, and the response was overwhelming!

From CRM administrators to consultants, everyone visiting the Inogic booth experienced firsthand how our solutions simplify, automate, and amplify business operations.

Here’s What Stole the Show at the Inogic Booth

MapCopilot – AI Meets Location Intelligence

Our latest innovation, MapCopilot, turned heads throughout the expo!

It’s a Copilot-integrated version of Maplytics, bringing AI-driven mapping to Dynamics 365 CRM. From smart route optimization to AI-powered insights for field service and sales teams, MapCopilot is redefining how businesses visualize and act on location data.
Visitors loved seeing how Copilot could assist in planning routes, scheduling appointments, and analyzing regional performance — all within Dynamics 365.

AI-Enabled OmniChannel Suite

We also unveiled our AI-powered OmniChannel Suite, a game-changer for customer engagement. This suite integrates Dynamics 365 CRM with WhatsApp, TextSMS, and Website Chat, helping businesses build meaningful, real-time conversations with customers across multiple channels.

The best part?

Copilot intelligence adds automation and personalization to every interaction.

Smart Storage Management & CRM Privilege Sync

Managing Dynamics 365 storage and security can be tricky, but not with Inogic!
Our Storage Management and CRM Privilege Sync solutions simplify storage optimization, privilege auditing, and compliance, giving administrators peace of mind while improving performance.

Data Duplication Prevention

Visitors were thrilled to learn how Inogic’s Data Deduplication tools ensure cleaner, more reliable CRM data. With real-time duplicate checks and AI automation-backed record matching, it’s easier than ever to maintain CRM hygiene and boost efficiency.

Professional Services & Copilot Development

This year also marked a big leap for Inogic’s Professional Services team, offering custom Copilot development and AI integration services for Dynamics 365 and Power Platform.
From building intelligent workflows to embedding AI into business logic, our experts are helping organizations take their digital transformation to the next level.

280+ Partners & ISVs – A True Celebration of Community

The Expo Hall was a vibrant mix of 280+ partners, ISVs, and thought leaders, all sharing one goal: to empower Dynamics users.
Every interaction at our booth reaffirmed what makes the Dynamics 365 ecosystem so special — a community driven by curiosity, collaboration, and innovation.

Wrapping Up an Unforgettable Summit

The Community Summit NA 2025 wasn’t just another conference; it was a celebration of progress, people, and possibilities.

For Inogic, it was an honour to connect with so many passionate professionals, exchange ideas, and showcase how our AI and Copilot-enabled solutions are transforming Dynamics 365 CRM experiences.

If you missed us at the event, don’t worry — the innovation doesn’t stop here.

Explore our full suite of apps and services at www.inogic.com and discover how we can help you unlock the true potential of Microsoft Dynamics 365.

Want a personalized demo of our AI-powered, innovative apps for Dynamics 365 CRM?
Drop us a line at crm@inogic.com, we’d love to show you the magic in action!

The post Inogic at Community Summit 2025: A Magical Journey of AI, Copilot & Dynamics 365 Innovation first appeared on Microsoft Dynamics 365 CRM Tips and Tricks.

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