How to – Add users to the Queue – using Manage NN relationships XrmToolBox Plugin and AddPrincipalToQueueRequest (Dynamics 365)

Recently we implemented Unified Routing for one of our projects, and as part of testing we were supposed to add multiple users to different queues (advanced queues in case of unified routing). So we were looking for a way to do this either through any existing tool or programmatically. Well, using the Manage NN relationships … Continue reading “How to – Add users to the Queue – using Manage…

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How to – Add users to the Queue – using Manage NN relationships XrmToolBox Plugin and AddPrincipalToQueueRequest (Dynamics 365)

Recently we implemented Unified Routing for one of our projects, and as part of testing we were supposed to add multiple users to different queues (advanced queues in case of unified routing). So we were looking for a way to do this either through any existing tool or programmatically.

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Author: Nishant Rana

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