Failure to Adopt CRM: 7 Myths and 10 Realities

The struggle is real: over 60% of CRM projects fail to gain user adoption.

Infographic - Statistics on CRM Failure

Visit any conference or user group that focuses on customer relationship management, and you’ll inevitably find well attended sessions that focus on user adoption. If you’re struggling with adoption, there are dozens of articles on our blog to help with this.

But today, I want to focus on some of the reasons that…

Continue Reading Geoff Ables’s Article on their blog

Failure to Adopt CRM: 7 Myths and 10 Realities

Blog Syndicated with Geoff Ables’s Permission

Author: Geoff Ables

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