Episode 10: People hate change!, with Clarissa Simpson

On this episode, we focus on Change Management, Governance, and User Adoption. We discuss the ADKAR Model, which is a framework for understanding change.

We discuss:

• Building Awareness regarding why the change is needed
• Creating Desire to implement change
• Developing Knowledge to allow users to adopt the solution
• Fostering Ability for the users to get the most out of the implemented solution

…

Continue Reading Gus Gonzalez’s Article on their blog

CRM MVP Podcast: Episode 10: People hate change!, with Clarissa Simpson

On this episode, we focus on Change Management, Governance, and User Adoption. We discuss the ADKAR Model, which is a framework for understanding change.

Blog Syndicated with Gus Gonzalez’s Permission