Enhancement in Email Template

Introduction:

To create accurate content in the Email Template, Dynamics 365 CRM added Default Value feature in it. With the help of Dynamics Text, now you can set dynamic content in the Email Template. And in case if it doesn’t find the dynamic value then it will show the default value.

Let’s see how to set Default Value in the Email Template.

Login to https://admin.powerplatform.microsoft.com/

Select the Environment to click on more options -> Settings -> Templates ->Email Template->New Template->Select Email Template Type->Ok

Point to the cursor where you want to add the Dynamic Text and click on the “Insert Dynamic Text” button from the ribbon bar.

If you have not selected where you want to add dynamic text and click on the Insert Dynamic Test button then the below alert message will be shown.

Once you click on “Insert Dynamic Text”, the “Edit Dynamic Text” window will be shown. Here, you can add Dynamic Text.

As shown below screenshot, I have taken Record…

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