Now Reading: Dynamics 365 Sales : What’s New – Spring 2025 Wave 1
1
-
01
Dynamics 365 Sales : What’s New – Spring 2025 Wave 1
This is an AI generated summary of Microsoft’s wave 1 updates to Dynamic 365 Sales, it’s designed to be a useful reference for our customers and developers. We hope it’s useful to you
Dynamics Sales
Information from https://learn.microsoft.com/en-gb/dynamics365/release-plan/2025wave1/
| Feature | Summary | Release Date |
|---|---|---|
| Integrate with Exchange using server-side synchronisation | Enhanced support for Dynamics 365 Sales Premium Upgraded Exchange integration to server-side synchronisation More granular control over email sync settings Improved reliability and flexibility in managing email synchronisation |
April 2025 |
| Boost qualified pipeline with sales qualification agent | Autonomously researches information about leads Makes recommendations on lead qualification Pre-generates personalised emails to engage prospects Helps sellers focus more on meeting customers |
April 2025 |
| Expand qualified pipeline with leads from service interactions | Identifies new leads from existing accounts and customers Aggregates service interactions and case history Uncovers cross-sell and upsell opportunities |
April 2025 |
| Boost response rate by automating follow-up communications | Automates follow-up emails Dynamically adjusts content and timing based on lead’s response Manages out-of-office responses Facilitates meeting scheduling |
April 2025 |
| Increase pipeline quality with intent-to-buy analysis | Automates classification of customer responses by purchase intent Allows sellers to prioritise effectively Disqualifies low-interest leads Routes support inquiries to appropriate teams | April 2025 |
| Provide your own tone of voice across all email communications | Allows sellers to create and save a personalised tone of voice Applies personalised tone automatically to emails Ensures consistent and authentic messaging |
April 2025 |
| Improve qualification rate by grounding agent in external data sources | Uses external data sources for informed qualification decisions Accesses relevant insights quickly Engages in high-value conversations |
April 2025 |
Power Apps
Information from https://learn.microsoft.com/en-us/power-platform/release-plan/2025wave1/power-apps/planned-features
| Feature | Summary | Release Date |
|---|---|---|
| Select columns downloaded on mobile devices | This feature allows you to select specific columns of tables to be downloaded on mobile devices for offline use. This customisation helps optimise data loading and saves time by reducing the amount of data downloaded. | January 2025 – April 2025 |
| Find records and filter views using natural language | With this feature, you can use natural language to find, filter, and sort data in views for model-driven apps. This significantly reduces the time spent on advanced filtering and enhances productivity by allowing you to describe what you’re looking for in plain language. | November 2024 – April 2025 |
| Copilot helps you plan out solutions to business problems | Copilot can assist in detailing solutions to business problems by creating user roles, defining role-specific requirements, and suggesting data schemas, apps, and other objects. This collaboration ensures a well-structured solution architecture. | December 2024 – September 2025 |
| Improve form fill assistance by adding custom knowledge | This feature allows you to add relevant files to Copilot’s form-fill assistance, improving its suggestions for completing forms. By dragging and dropping files in the Power Apps maker experience, Copilot can make better recommendations based on the added information. | February 2025 – April 2025 |
| Visualise the data in your view easily with Copilot | AI-generated visualisations by Copilot help you understand patterns, trends, and relationships in your data. You can turn tabular data into charts, personalise visualisations, and gain insights faster without needing additional analytical tools. | March 2025 – April 2025 |
| Enable enterprise scale | Power Apps Studio is receiving upgrades to its monitoring and code management tools, enhancing the ability to build large-scale and complex enterprise apps. These improvements provide better visibility and control for makers and administrators. | Public preview: February 2025 – General availability: April 2025 |
| Manage your source code for canvas apps | This feature allows you to view and manage the underlying code of canvas apps, supporting healthy Application Lifecycle Management (ALM) practices. You can export canvas apps as binary files, convert them to source code files, and view the source code in a human-readable format. | May 2025 – June 2025 |
The post Dynamics 365 Sales : What’s New – Spring 2025 Wave 1 appeared first on All My Systems.
Check Pete Murray’s original post https://www.allmysystems.co.uk/dynamics-sales-software-updates-2025-wave-1/ on www.allmysystems.co.uk which was published 2025-02-25 11:46:00
Top Headlines
Support The Site
