Displaying rich responses in Power Virtual Agent Chat bot using Adaptive Cards



In the earlier article we integrated PVA with an external API using Power Automate HTTP connector. The response returned by the API was displayed in simple text format to the user.

In this article we will explore displaying rich responses using Adaptive Cards. We will extend our earlier example and continue to use the Azure Maps API, this time we will request Weather details of the requested postal code and display the weather card as a response from the bot

1Power Virtual Agent Chat bot

To design responses using Adaptive Cards, we need to use the Bot Framework Composer. This downloads an app that needs to be installed locally on your machine and you can then connect to the PVA bot designed using the PVA canvas designer to add the Adaptive Card response.

Navigate to your topics list and choose the Open in Bot Framework Composer option.

Power Virtual Agent Chat bot

This will help you download the Bot Framework Composer if you do not already have it. It is available for Mac as well as Windows.

After install, it will prompt you to login to…



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Inogic
Inogic is one of the leading Microsoft Dynamics 365 ISV since 10+ years. Its flagship product Maplytics™ is a market leading certified (CfMD) geo-analytical mapping app. Maplytics empowers Dynamics CRM users across industries with the power of geographical data visualization, route optimization and along the route search with turn-by-turn directions, appointment planner, locational search by radius and shapes with drill-down filters and color-coded pushpins, heat maps, shape layers & territory management.
 
Inogic is renowned for its high quality and low-cost offshore development services and productivity apps like InoLink: QuickBooks + Dynamics CRM, User Adoption Monitor, Attach2Dynamics, Alerts4Dynamics Click2Export, Click2Clone, Kanban Board, SharePoint Security Sync, Lead Automation & Distribution, Map My Relationships, Auto Tax Calculator, Subscription and Recurring Billing and Marketing4Dynamics.

Author: Inogic

Inogic is one of the leading Microsoft Dynamics 365 ISV since 10+ years. Its flagship product Maplytics™ is a market leading certified (CfMD) geo-analytical mapping app. Maplytics empowers Dynamics CRM users across industries with the power of geographical data visualization, route optimization and along the route search with turn-by-turn directions, appointment planner, locational search by radius and shapes with drill-down filters and color-coded pushpins, heat maps, shape layers & territory management.   Inogic is renowned for its high quality and low-cost offshore development services and productivity apps like InoLink: QuickBooks + Dynamics CRM, User Adoption Monitor, Attach2Dynamics, Alerts4Dynamics Click2Export, Click2Clone, Kanban Board, SharePoint Security Sync, Lead Automation & Distribution, Map My Relationships, Auto Tax Calculator, Subscription and Recurring Billing and Marketing4Dynamics.

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