Microsoft Forms Pro is an enterprise survey capability that helps businesses obtain the feedback they need to make smarter decisions. Powered by both Office 365 and Dynamics 365, Forms Pro supports businesses seeking to transform customer, product, and employee experiences.
This video will show you how to create a custom action card to inform a Contact Owner or an Account Owner when Net Promoter Score (NPS) feedback has been received from a Forms Pro Survey response. As per Microsoft Action cards help keep you up to date with your work in Dynamics 365 for Sales, letting you know when you need to follow up on an email, attend a meeting, and much more.
More information on tools used in this video:
✔ Microsoft Forms Pro: https://formspro.microsoft.com
✔ Microsoft Flow: https://flow.microsoft.com/
Thanks for watching. You can find me in the following places:
? Website: https://meganvwalker.com
? Twitter: http://twitter.com/meganvwalker
? LinkedIn: http://linkedin.com/in/meganwalker
? Subscribe to my blog at: https://meganvwalker.com/subscribe-new-articles/
#EmojiMegs #PowerPlatform #MSDynCRM #MSDyn365 #D365
source
More About This Author
Array
Dyn365CE23 November 2023Creating Personalised Thank You Pages For Realtime Marketing Forms
Dyn365CE21 November 2023Disable Collapsible Groups In D365 Model Driven App Navigation
Dyn365CE16 November 2023Create Realtime Marketing Dashboards in D365
Dyn365CE14 November 2023Finding Your Realtime Event Registration Forms In Customer Insights Journeys