CRM Concepts: One Opportunity or Many?

If you track your sales in a customer relationship system (CRM) such as Salesforce or Microsoft Dynamics 365, the most important thing to track are arguably sales opportunities. Opportunities happen in the sales cycle when you can match up a person (contact) or organization (account) that may purchase something. 

This seems simple so far, but there are some business decisions to make about how…

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CRM Concepts: One Opportunity or Many?

If you track your sales in a customer relationship system (CRM) such as Salesforce or Microsoft Dynamics 365, the most important thing to track are arguably sales opportunities. Opportunities happen in the sales cycle when you can match up a person (contact) or organization (account) that may purchase something.

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Author: Jim Townsend

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