Finance & Operations
Pricing management : Introduction and key concepts
A real pricing engine. That’s exactly what Microsoft has been released and will be G.A soon (public preview since PU33 and April 2023). A…
Tag: Concepts
Dynamics 365 Customer Engagement
CRM Concepts: One Opportunity or Many?
If you track your sales in a customer relationship system (CRM) such as Salesforce or Microsoft Dynamics 365, the most important thing to track…
Dynamics 365 Customer Engagement
MB-230: Microsoft Dynamics 365 Customer Service – Scheduling – Advanced Scheduling Concepts
I am currently revising for the MB-230 exam. This exam is for Microsoft Dynamics 365 and covers all aspects of customer service. As I…
Dynamics 365 Customer Engagement
Backup Concepts for Azure Data Lake
Azure Data Lake Storage is designed to enable operational and exploratory analytics through a hyper-scale repository There are two different types of Data Lake…
Dynamics 365 Customer Engagement
Power Apps Portals – Concepts and Features
Power Apps Portals offers you the ability to surface data stored in Dataverse or Dynamics 365 and deliver rich, web-based experiences to users, unlocking…