Connecting LUIS & D365 (part 4) – Custom Connector

Carl CooksonPower Apps6 years ago116 Views

In my previous post, the fact that I had to “fudge” the routing and closure of the case irked me. Whilst at D365 EU Summit in Amsterdam, I spent an hour listening to Serge Luca (his excellent blog is here). He inspired me to think that we could close this loop using a Custom Connector in Flow connected to our D365 instance, allowing an API call directly to the closure action.

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Connecting LUIS & D365 (part 4) – Custom Connector

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