Close Case with Power Automate

In one of the projects, I am currently working on, we recently had the requirement to close/resolve a case when a certain condition is met.

Unfortunately, it is not possible to do this with Power Automate directly.

But one of my colleagues, Jesper Jonsson, came up with a nice solution and asked me to write about it. So, the credit should go to him.


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Author: Benedikt Bergmann

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