On 3rd February, early access to the Kanban board for Opportunities was made available, and as an avid user of Kanban like boards, I thought I would give it a spin. Kanban is a method of visualising and planning activities…
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This week was an exciting week from a Power Platform point of view. At Microsoft Ignite the existing Microsoft Flow was rebranded into Power Automate and a new type of
Customer insights ( https://dynamics.microsoft.com/en-us/ai/customer-insights/ ) is a powerful tool that helps us collate customer data from various data sources within the client’s environment or even outside and create a unified
Olá para todos! Quando estamos criando algum Flow ou PowerApps pode ocorrer de precisarmos manipular dados que não estão na nuvem, como por exemplo: Arquivos em um file server, banco
In this blog I am going to be looking at the process of ID & V (Identification and verification ) process that is adopted in customer contact centres . Whenever
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