Most sales teams are managing CRM SMS conversations the wrong way! Sales teams today manage dozens of SMS conversations across Leads, Contacts, and Opportunities, but CRM systems haven’t caught up
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In Dynamics 365, impersonation allows actions to be performed on behalf of another user, enabling more flexible and secure workflows. For instance, when automating business processes like case assignments, it’s
Is your business operating across multiple regions? Managing multilingual CRM data in Microsoft Dynamics 365 can lead to communication gaps, delays, and errors. Without an integrated translation solution, you’re stuck:
In this section of the blog series, we’ll walk through the steps to create a Microsoft Graph subscription for Teams presence updates based on the Custom connector created on the
Audit logs are essential for enhancing security, meeting regulatory requirements, and monitoring changes made to business data within Microsoft Dataverse. However, as organizations scale, managing and analyzing large volumes of
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