Customer insights ( https://dynamics.microsoft.com/en-us/ai/customer-insights/ ) is a powerful tool that helps us collate customer data from various data sources within the client’s environment or even outside and create a unified
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Olá para todos! Quando estamos criando algum Flow ou PowerApps pode ocorrer de precisarmos manipular dados que não estão na nuvem, como por exemplo: Arquivos em um file server, banco
In this blog I am going to be looking at the process of ID & V (Identification and verification ) process that is adopted in customer contact centres . Whenever
The user has been notified that they have a new report, the manager has updated some fields on their user record, they now want to add some roles and teams
So, after notifying the user that there is a new employee in their team, the manager needs to be able to update the data. Objectives The Scenario (Part 1) Notifying
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