Customer Service
Field Service isn’t a man in a van, so don’t scope it like one
Buying "just a scheduling system" under-scopes Dynamics 365 Field Service. See who sits behind the van, where the money is and how to scope…
Category: Teams
MicrosodtTech
Why AI Agents Need External Grounding
Earlier this year, we introduced Microsoft Web IQ, a suite of AI-native web search and grounding APIs that gives LLMs, AI agents, and applications…
Customer Service
Five Web IQ use cases: bring the outside world into your AI agent
Our previous blog post covers how Web IQ retrieves web content. This post covers where to use it: five workflows where web evidence makes…
Azure
Web IQ: Web Search and Grounding APIs for AI Agents
AI applications are only as good as the information they reason from. A model can plan, summarize, and write code at a high level,…
Copilot Studio
What if, instead of opening Business Central, you walked into your company?
Atico: a 3D warehouse connected live to Business Central through ATICO (MCP), run by AI agents. The video and what sits behind it.