Community
BC Telemetry Buddy .. now with (community) knowledge
I did a thing .. again .. 🤪 A few weeks ago I wrote about building the tool but forgetting the skill. That post kept nagging…
Category: Microsoft 365 Copilot
Community
The ‘Enablement Engine’ – Enable people and Orgs to change their awareness, perception, & behaviours — EmPOWER Your World
Maker Movement v2 Enablement EngineMaker MovementPeople 5 Apr Written By Simon Owen Welcome everyone! This post is part of my wider series on how…
Azure
Diagnosing Conversation Failures in Dynamics 365 Contact Center Using Azure Application Insights
In Dynamics 365 Contact Center, a single conversation traverses multiple services: telephony infrastructure (SIP/SBC), Azure Communication Services (ACS), Teams Telephony, Copilot Studio, Unified Routing,…
Azure
Copilots in the Flow of Work – But when?
There are an increasing number of Copilots with varying capabilities and strengths and surfaced in different areas of the Microsoft platform. This post provides…
Azure
Modern Finance Intelligence: MCP Meets Fabric, RAG, and Real‑World Governance
Building a multi‑source reasoning engine for enterprise copilotsMost Copilot implementations today stop at Retrieval-Augmented Generation (RAG) — retrieving documents and generating answers.But real enterprise finance scenarios…