Dynamics 365 Customer Engagement
‘Ghost’ lookup value following deployment
This is something that stumped me fairly recently. It’s also something that I was trying to work out what I should use at the…
Category: Dynamics 365 Customer Engagement
Dynamics 365 Customer Engagement
Creating Alert Rules & Managing Alerts In D365 Customer Voice
In a previous post, I’ve reviewed and explained how to set up and use Satisfaction Metrics in Dynamics 365 Customer Voice. This is a…
Dynamics 365 Customer Engagement
Keep your Eyes on The Road
created by dji camera If you’ve been working in the world of Microsoft Business Applications for a while, you’ll no doubt be used to…
Dynamics 365 Customer Engagement
Use query acceleration to retrieve data from Azure Data Lake Storage
Few key points about query acceleration – Query acceleration supports ANSI SQL like language, to retrieve only the required subset of the data from…
Dynamics 365 Customer Engagement
Microsoft Dynamics 365 – Customer Voice – An Overview – Part-1
Microsoft has created Dynamics 365 – Customer Voice and this blog is to provide an overview of the features. Customer Voice is an Enterprise…