Omnichannel for Customer Service – Outbound Messages (SMS)
We now have the capability in Microsoft’s Omnichannel for Customer service to commence outbound conversations with our customers using SMS, WhatsApp and Twitter. In…
Sharing a sample code to consume Dynamics 365 Web API using MSAL.NET Create a console application and add the following NuGet Package Microsoft.Identity.Client More…
Something that is causing a lot of confusion in the Power Platform community at the moment is trying to figure out the impact of…
Although, you can use Text based controls to represent data as is in a Canvas Power App. So why not go an extra mile…
Now, Unified Interface being the only interface we have to work on in Dynamics 365 CRM, Here’s a quick tip on how and where…