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To view marketing interactions, we need to add a custom connector to the timeline of the lead and the contact form. This step is only required if we are using

I had a scenario where a flow with an Excel connection had to be usable in different tenants. On top of this, ALM for the flow had to be based

Great group for the 2023 February DC Chapter Meeting! This week we hosted the 2023 February DC Chapter Meeting! This featured a quick presentation from the Microsoft Federal team and

Appending ribbondebug=true to the record’s URL adds the new Command checker button in the command bar, which could help us in troubleshooting any unexpected behavior with ribbon. More on this

Recently in one of the environments, the presence was not loading for the agents. To fix it, we had to update the Channel URL to point to the correct organization