If you often build automation flows in Power Automate, you’ve probably used the “List rows” action to pull data from Microsoft Dataverse. It’s useful for basic data retrieval—but when your
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Let’s take an example. Suppose we have the following Business Process Flow (BPF) for Leads: If the Lead Type = Grade A, we want the Grade A Details stage to
Field service teams across the U.S. and North America face a common challenge — scheduling appointments efficiently while keeping customers satisfied. Missed visits, long travel times, and last-minute cancellations can
WhatsApp messages have a 98% open rate. Email sits at 21%. For businesses using Dynamics 365, this gap represents a massive opportunity. Most businesses struggle to connect their customer data
Nowadays, customer interactions often span many languages. Microsoft’s Copilot Studio provides a powerful way to build multilingual agents, chat agents or bots that can seamlessly converse in more than one
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