Doesn’t every company dream about having the latest interactions from customers at hand seconds after they happen? A full sync of all data from your systems to CI-D can take hours,
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First run experience or FRE is when you have a single CSV file with your data that you want to add to the system. This is a quick way of
For the first time, I’m doing a post on the release wave for both Customer Insights – Journeys and Customer Insights – Data! Read the post about CI-J Let’s look
Not too long ago I wrote a post on what’s to come from December to March ’24, now the plans until September are out! For the first time, I’m now
Components There are many components you need to know about in Customer Insights – Data (CI-D), these are what make your customer picture clear. Who is your customer, where do
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