When running marketing campaigns, UTM parameters help us understand where our leads are coming from. They help us track whether a lead came from Google Ads, Facebook campaigns, email campaigns,
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D365 Customer Intent Agent Demonstration In this quick 2.5-minute demo, I showcase the Customer Intent Agent in Dynamics 365 Customer Service and how it uses AI to analyze customer conversations,
While working on a Lead Disqualification scenario in Dynamics 365, we ran into a strange issue. When trying to Disqualify a Lead, Dynamics 365 was showing the generic error message:
Utility supply is one of those industries where nobody notices you when things are working, and everybody notices you the moment they are not. Electricity, gas, water, and pipeline networks
I handled a Production-to-PreProd refresh where the main challenge was not the copy itself, but the post-copy remediation. Since Production and PreProd were not identical and there were unmanaged solution
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