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Ryan Maclean

54 Posts
14,943 Views
Dynamics 365 Customer Engagement

Postcode Region Mapping via Workflow

I recently delivered a session at Dynamics 365 Saturday Scotland covering some advanced functionality you can implement in your Dynamics 365 environment using free custom workflow activities. To…

📅 3 February 2019 👁 423 views
Dynamics 365 Customer Engagement

Custom Rollup fields – Ryan Maclean

Microsoft introduced Rollup Fields to the Dynamics CRM platform in 2015, and this added significant positive functionality to the platform. Rollup fields contain aggregated values that have been…

📅 4 January 2019 👁 226 views
Dynamics 365 Customer Engagement

Custom Rollup fields

Microsoft introduced Rollup Fields to the Dynamics CRM platform in 2015, and this added significant positive functionality to the platform. Rollup fields contain aggregated values that have been…

📅 4 January 2019 👁 210 views
Dynamics 365 Customer Engagement

Excel Project Plan – Ryan Maclean

This isn’t strictly a CRM/D365 post, but I think it could provide some assistance for planning CRM related projects, so I thought I’d share. Any good CRM project,…

📅 2 November 2018 👁 386 views
Dynamics 365 Customer Engagement

Excel Project Plan

This isn’t strictly a CRM/D365 post, but I think it could provide some assistance for planning CRM related projects, so I thought I’d share. Any good CRM project,…

📅 2 November 2018 👁 185 views
Dynamics 365 Customer Engagement

Setting a Lookup from a Workflow – Ryan Maclean

One of the limitations of the workflow engine that I have found frustrating for a long time is the inability to dynamically set lookup fields based on the…

📅 29 October 2018 👁 271 views
Dynamics 365 Customer Engagement

Setting a Lookup from a Workflow

One of the limitations of the workflow engine that I have found frustrating for a long time is the inability to dynamically set lookup fields based on the…

📅 29 October 2018 👁 257 views
Dynamics 365 Customer Engagement

CRM Development – As easy as making a cup of tea?

Last weekend I attended the Dynamics 365 Saturday Summer Bootcamp in London; this was a great event full of opportunities to network, engage and learn, and I am…

📅 12 July 2018 👁 126 views
Dynamics 365 Customer Engagement

Designing CRM Forms for User Experience

Introduction In order to ensure User Adoption of CRM is successful and that the system is delivering results for Users, it is important to ensure that their experience…

📅 6 July 2018 👁 177 views