MB2-717 Certification: (Microsoft Dynamics for Sales) – Word Templates
As I prepare for my Dynamics 365 certification in sales (MB2-717), I am creating blog posts based on my revision. I hope that collectively these posts may prove…
Neil Parkhurst
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Microsoft Dynamics 365 and Unified Service Desk
I recently gave a short presentation about Gamification at a D365UG event in Birmingham. As part of my preparation I recorded my presentation, so everyone can watch it.…
USD – Actions when I need them!
In Unified Service Desk I often only want to run actions when a particular tab is open. The problem is users are unpredictable things and they may have…
The USD Accelerator – Updated To Use USD 4.0
You might know that Unified Service Desk v4.0 has recently been released. The USD Accelerator has now been updated to use USD 4.0. Meaning the package deployer you…
Introducing – The USD Accelerator
The USD Accelerator (in my opinion) is a fantastic tool but what is it and why would you use it?? What is Unified Service Desk? You may not…
USD – Version 4.0 Released
A happy time for all USD fans …. Version 4.0 has just been released. You can read all about the new version here. And you can download it…