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Kylie Kiser

251 Posts
65,459 Views
Dynamics 365 Customer Engagement

June 2020 DC User Group Meeting

Thank you to everyone who came out to our D365 / CRM / Power Platform User Group meeting last night! This was a “local” meeting for the Washington,…

📅 25 June 2020 👁 71 views
Dynamics 365 Customer Engagement

Hero Insights: Adding Data Sources to Customer Insights

If you are just joining us, I am working on a series to learn about Dynamics 365 and Customer Insights using superheroes! You can check out the full…

📅 25 June 2020 👁 119 views
Dynamics 365 Customer Engagement

Hero Insights: Setting up Customer Insights Trial

If you are just joining us, I am working on a series to learn about Dynamics 365 and Customer Insights using superheroes! You can check out the full…

📅 24 June 2020 👁 678 views
Dynamics 365 Customer Engagement

Hero Insights: Adding Data in the Common Data Service

If you are just joining us, I am working on a series to learn about Dynamics 365 and Customer Insights using comic superheroes! You can check out the…

📅 22 June 2020 👁 524 views
Dynamics 365 Customer Engagement

Hero Insights: Introduction

As you may know, I like to find random use cases and then create a series of blogs to learn new technologies (such as #PowerPizza to learn Power…

📅 21 June 2020 👁 198 views
Dynamics 365 Customer Engagement

What is a Text Area Field?

Since I come from a Microsoft CRM / Dynamics 365 background I am still learning about the Maker Portal. So the other day, when my team mentioned the…

📅 28 April 2020 👁 171 views
Dynamics 365 Customer Engagement

Quarantine Chat Bot: How Did it Go?

This week I have talked through a few lessons I’ve learned related to Power Virtual Agents. We started building a bot as virtual daughter for my parents and…

📅 23 April 2020 👁 275 views
Dynamics 365 Customer Engagement

Quarantine Chat Bot: Set up an Appointment

I have been talking through how I created a chat bot that I built using Power Virtual Agents to talk to my quarantined parents. We have already looked…

📅 22 April 2020 👁 454 views
Dynamics 365 Customer Engagement

Quarantine Chat Bot: Sentiment Analysis

Yesterday, I started talking about how I built a chat bot to talk to my parents during this quarantine. We got started by setting up the environment, provisioning…

📅 21 April 2020 👁 223 views