Dynamics 365 for Marketing and ClickDimensions comparision
Microsoft recently lifted the NDA on Dynamics 365 for Marketing and it is now in Public Preview: you can try it yourself here. Microsoft did a very good…
Henry Jammes
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The right questions to ask when designing a security model in Dynamics 365
Where to start when it comes to security in Dynamics 365 Customer Engagement?In this post I will help you ask and hopefully answer the key questions that arise…
Dynamics 365 Security: context, context, context!
Have I mentioned how important the context is? Whenever you address a security question in Dynamics 365 Customer Engagement, there are always two contexts that you must take…
How CRM solutions are transforming: 8 trends for 2018
It’s now been years since CRM solutions don’t restrain themselves to traditional customer relationship management processes. This broadening of their functional scope has even led editors to rename…
Basic but important considerations about the Dynamics 365 / CDS for Apps security model
The Dynamics 365 / Common Data Service for Apps security model When it comes to data, security defines who has the right to do what on a record…
Golden Rules to design a security model in Dynamics 365
This series of articles is dedicated to security modeling in Dynamics 365 Customer Engagement / Common Data Service for Apps. The aim is to go beyond the basic…
New certification: MB2-877 Microsoft Dynamics 365 for Field Service
5 new Business Applications exams were announced earlier this month. Among them, a Dynamics 365 Customer Engagement one: MB2-877: Microsoft Dynamics 365 for Field Service. It should count…
Dynamics 365: the sessions your must watch from Microsoft Ignite
Microsoft has released on their YouTube channel a great deal of sessions that were recorded at the Microsoft Ignite conference that took place this week in Orlando, Florida.…
How does Dynamics 365 for Sales, Business Edition work?
Microsoft Dynamics Customer Engagement is now available in two editions. The Enterprise Edition, which can be considered as the continuity of Dynamics CRM, and the Business Edition. The…
To know the future of Dynamics 365… keep an eye open on the Business Edition!
To know the future of Dynamics 365 Customer Engagement, the best thing to do is to keep an eye open on the Business Edition. It was created by Microsoft…