With the July 2017 Update of Dynamics 365 Customer Engagement (v9.0), Microsoft introduced a long awaited feature: MultiSelect Option Set. As a matter of fact, it was not possible, until
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With Adobe Campaign and Microsoft Dynamics 365, brands can bring their marketing and sales content, data, processes together to deliver engaging customer experiences across all touch points throughout the customer
Microsoft professionals are looking more and more into Adobe since the announcement of a strategic partnership between the two editors. Last May, I attended the Adobe Summit EMEA conference in
With each new major version of its CRM product, Microsoft does a little refresh of its certification exams. These exams are important to validate by Microsoft but also to to the
With the launch of Dynamics 365 at the end of 2016, Microsoft blurred the lines between its CRM and ERP offering. Classic Dynamics CRM modules became “Dynamics 365 for Sales”
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