Episode 14: Sales force automation and LinkedIn Navigator, with Brian Galicia
On December 8th, 2016, Microsoft closed its acquisition of LinkedIn and all of us on the Microsoft Dynamics 365 industry started wondering what that meant for us. Over…
Gus Gonzalez
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Episode 13: Do you speak Developer?, with Daryl LaBar
One of the things that happens in almost every Microsoft Dynamics 365 Deployment is that you will end up with a combination of technical, and non-technical people involved…
Episode 12: I bet you didn't know about these documentation resources, with Amy Langlois
Like many of you, I always complained about the lack of resources available for Microsoft Dynamics CRM/365. That was until I realized that those resources are out there, and…
Special Episode: Why you need to attend eXtreme365
Originally I thought about releasing this episode the weekend before eXtreme365 USA, but I was able to get a discount code for all my listeners so everyone can…
Clip Show: Best practices when setting up security
This is a short recap of the “Best Practices when Setting up Security” session I led during the 2017 CRMUG Summit in Nashville, TN. Best practices covered: Keep…
Episode 11: Are you part of the CRM User Group?, with Tony Stein
The idea for the Dynamics CRM User Group (CRMUG) grew from the vision of a few Microsoft Dynamics users – to connect with other users and learn firsthand…
Episode 10: People hate change!, with Clarissa Simpson
On this episode, we focus on Change Management, Governance, and User Adoption. We discuss the ADKAR Model, which is a framework for understanding change. We discuss: Building Awareness…
Episode 9: Field Service Management, with Ben Vollmer
Dynamics 365 is comprised by sevaral apps. One of those apps is Field Service, and this app has a huge (and growing) market size! Ben Vollmer is the Global…
Episode 8: Staying up to date with the world of Microsoft Dynamics, with Jason Gumpert from MSDynamicsWorld.com
Trying to keep up with all of the moving parts Microsoft is working and innovating on around Dynamics 365 would require a full time job just focused on…
Episode 7: Time to talk about SalesForce, with Leon Tribe
No, this is not the “CRM Cage Match” I talked about on Episode 1, I need a SalesForce MVP to make that happen, but I reached out to a…