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Benjamain John

33 Posts
3,056 Views
Dynamics 365 Customer Engagement

Bulk active Flows from a solution

Scenario We start our projects with our best practice solution and add further value over time to that solution. We also try to let benefit existing customers from…

📅 30 October 2021 👁 44 views
Dynamics 365 Customer Engagement

Best practices for ClickDimensions deployment

Table of content Basics Deployment Customizing Transport Updates Redeployment 1. Basics ClickDimensions is only accessible and configurable through Dynamics 365 Customer Engagement. This is achieved through CRM records…

📅 17 June 2021 👁 137 views
Dynamics 365 Customer Engagement

Understand email statistics in ClickDimensions

Email statistic calculation If you’ve ever wonder why the count of your marketing lists members differs from the email statistic that ClickDimensions has sent, then the following list…

📅 3 June 2021 👁 60 views
Dynamics 365 Customer Engagement

ClickDimensions Release Notes – All-In-One Edition

ClickDimensions has a monthly release cycle with a yearly major release. Surely you can imagine that most of the customers don’t prefer the automatic update and of course…

📅 25 March 2021 👁 154 views
Dynamics 365 Customer Engagement

RetrieveTotalRecordCount Bookmarklet

Counting records in CRM can be tricky and time consumption when there are more than 5.000 records in the table. There are several ways and tools to do…

📅 31 January 2021 👁 65 views
Dynamics 365 Customer Engagement

EntitySetName Bookmarklet

Almost six years after my last post about bookmarklets, I’m proud to present you a new bookmarklet for Dynamics 365 CE. It can be used to retrieve the…

📅 26 January 2021 👁 28 views
Dynamics 365 Customer Engagement

Limit ClickDimensions star rating

The ClickDimensions star rating has by default 10 options . Here is how you can limit the star rating options only with CSS if you don’t need all…

📅 27 July 2020 👁 71 views
Dynamics 365 Customer Engagement

Display the plain text version of an email on Windows

Today I had the challenge to display the plain text version of a ClickDimensions email on a Windows device. I gave the Outlook setting “Read all standard mail…

📅 2 April 2020 👁 96 views
Dynamics 365 Customer Engagement

Get CRM URL in Power Automate

Sometimes you need to work with the URL of your CRM within Power Automate, for example: to relate or unrelate two records with the Common Data Service (current…

📅 31 December 2019 👁 91 views