Essential Azure for Dynamics 365 Professionals
Since it is becoming more common that the solutions built on Dynamics 365 are hybrid (multiple first-party apps, use Power Apps app, PCF etc) and integration is becoming…
Ali Khan
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The new Work Hours calendar – review of 2021 Release Wave 1 Enhancements
Photo by Pixabay on Pexels.com The heart of every field service-related business (sales, service or operations) is ‘scheduling’. If you do it well, customers are happy, assets are…
Many shades of Dynamics 365 Alert Notifications
Photo by Ono Kosuki on Pexels.com Long time ago (read web 1.0 era) there was a time when systems alerts meant sending emails to users. That led to…
Out of Stock Products – can I use them?
Photo by ELEVATE on Pexels.com like implementing Dynamics 365 Field Service for clients in various industries because, in any field service organisation, there are literally dozens (if not…
Implementing Dynamics 365 Field Service – 3 anti-patterns
Photo by Magda Ehlers on Pexels.com Anti-patterns are generally defined as a common response to a recurring problem that is usually ineffective and risks being highly counterproductive. These…
How to setup & install Dynamics 365 Field Service mobile app
The new Dynamics 365 Field Service app arrived in 2020 and is almost there (as of February 2021) in terms of features parity with the old app (called…
Understanding Product Types in Dynamics 365 Field Service
Photo by Afta Putta Gunawan on Pexels.com How do products work in Dynamics 365 Field Service? Let’s look at three examples: Imagine we work in a fictitious Atlantis…
Checking out ‘Check Access’
Imagine going to work desk (aka kitchen top for me) in the morning and finding a new gadget, stationary item or something useful. Dynamics 365 is a little…
Scottish Summit and Connected Field Service
As my binge watching of Scottish Summit 2021 continues, today I came across awesome session of Kyle Mclendon on ‘Alternative Design patterns for Connected Field Service‘. The session…
Understanding “Products to Assets” process in Dynamics 365 Field Service
Photo by Gustavo Fring on Pexels.com For field service organisations, once product is installed at client site, it actually becomes an asset from the operations perspective (since it…