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Ali Khan

44 Posts
5,517 Views
Dynamics 365 Customer Engagement

2021 Release Wave 2 Plan – Top 5 Features

The plan for Release Wave 2 is out last week and it is time to check out the exciting list of all the amazing features arriving later this…

📅 21 July 2021 👁 55 views
Dynamics 365 Customer Engagement

2021 Release Wave 2 Plan – Top 5 Features [1/2]

The plan for Release Wave 2 is out last week and it is time to check out the exciting list of all the amazing features arriving later this…

📅 21 July 2021 👁 98 views
Dynamics 365 Customer Engagement

Demystifying Dual-Write

Photo by Kulbir on Pexels.com How can we make Dynamics 365 CE talk to Dynamics 365 Finance and Operations? The answer to the question is getting more and…

📅 12 July 2021 👁 54 views
Dynamics 365 Customer Engagement

Work Order Resolutions

Photo by Markus Spiske on Pexels.com Part of a series on review of all the new and amazing “2021 Release Wave 1” features One of the common requirement…

📅 15 June 2021 👁 386 views
Dynamics 365 Customer Engagement

Quickly Create New ‘Incident Types’

Part of a series on review of all the new and amazing “2021 Release Wave 1” features “What is the single most-effective productivity hack that exists in the…

📅 7 June 2021 👁 32 views
Dynamics 365 Customer Engagement

How to Hide Tax Fields? ?

Photo by Nataliya Vaitkevich on Pexels.com Do you calculate taxes in Dynamics 365 Field Service? In my experience, most of the implementations do not use this feature due…

📅 27 May 2021 👁 95 views
Dynamics 365 Customer Engagement

Unpacking the new Self Scheduling Portal (preview) feature

There are good days and then there are very good days in the life of consultants. Probably arrival of Self-Service Scheduling Portal (albeit in preview) falls in the…

📅 25 May 2021 👁 227 views
Dynamics 365 Customer Engagement

How to create a follow-up Work Order?

Photo by Anete Lusina on Pexels.com This is a quick “How-To” article on an oft-used scenario in field service organisations: how to create a follow-up work order for future…

📅 18 May 2021 👁 77 views