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AI Needs Adult Supervision: Why Process Still Matters – YouTube

AI Needs Adult Supervision: Why Process Still Matters – YouTube

AI Needs Adult Supervision: Why Process Still Matters

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🔴 For full Show Notes https://www.microsoftinnovationpodcast.com/745

AI is transforming business processes, but without strong foundations, organisations risk failure. In this first episode of AI Unfiltered Show, BJ Biernatowski and Jim Sinur explore how process modelling, business architecture, and digital transformation frameworks can guide responsible AI adoption. Learn how to build scalable, trustworthy systems that deliver real value.

🎙️ What you’ll learn
• Apply process modelling to guide AI implementation
• Distinguish workflows from broader business processes
• Use BPM to validate and supervise AI decisions
• Align transformation efforts across business units
• Build foundational pillars for successful DTX initiatives
• AI Needs Adult Supervision: Why Process Still Matters

👉 The Packt product – https://packt.link/zAMCU
• 15% discount on print – use code ‘NZ365BPMP’
• 25% discount on eBook – use code ‘NZ365BPME’

✅ Find BJ Biernatowski & Jim Sinur Online:

BJ Biernatowski
• LinkedIn Profile: https://www.linkedin.com/in/bjbiern/
• Personal Website: https://github.com/PacktPublishing/Practical-Business-Process-Modeling-and-Analysis

Jim Sinur
• LinkedIn Profile: https://www.linkedin.com/in/jimsinur/
• X(Twitter): https://x.com/jimsinur
• Facebook: https://www.facebook.com/jim.sinur/
• YouTube Channel: https://www.youtube.com/c/JimSinur
• Personal Website: https://jimsinur.blogspot.com/

✅ Highlights
• “AI needs adult supervision.”
• “Process modelling is exceptionally good at understanding the customer journey.”
• “The triple crown of process is increased revenue, decreased cost, and happy customers.”
• “You’re going to start going fast—and if the culture isn’t ready, you’ll hit a curb.”
• “Process is a lot about action.”
• “How do you know your AI agents are doing what they’re supposed to?”
• “Situational analysis used to take months—now it’s done in under an hour.”
• “The metaphor of a business process doesn’t mean the same thing to everyone.”
• “Throwing in BPM, Lean Six Sigma, and AI is a lot for people to absorb.”
• “Why Process Still Matters”
• “Use savings from automation to invest in innovation.”
• “Microsoft went faster than any company I’ve seen.”
• “You need stability before you scale transformation.”

🧰 Mentioned
• Microsoft – https://www.microsoft.com (https://www.microsoft.com/en-us)
• Gartner – https://www.gartner.com/en
• Copilot – https://www.microsoft.com/en-us/microsoft-365-copilot
• Process Advisor – https://learn.microsoft.com/en-us/power-automate/process-advisor-overview
• Lean Six Sigma – https://www.learnleansigma.com/guides/fundamentals-of-lean-six-sigma (https://www.learnleansigma.com/guides/fundamentals-of-lean-six-sigma/)
• The Packt product – https://packt.link/zAMCU
15% discount on print – use code ‘NZ365BPMP’
25% discount on eBook – use code ‘NZ365BPME’

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I’m Mark Smith – nz365guy – Helping people reach their full potential

I have been a Microsoft Business Applications MVP for over 14 years. I am passionate about helping people reach their full potential, through training, coaching and mentorship.

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

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Thanks for listening 🚀 – Mark Smith