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Add Personalisation To Form Pro Survey - 365 Community

Add Personalisation To Form Pro Survey

Home » Dyn365CE » Add Personalisation To Form Pro Survey

Posted By Megan V. Walker on 18 Apr 2019 in Dyn365CE

We’ve got our survey set up, and we have an email that’s sent once a case is closed. Great that we can add their first name to personalise it a bit, but how about providing more details on which case the survey is referring to? What about showing which Support Rep helped them so they know…

Continue Reading Megan V. Walker’s Article on their blog