MS-900: Why is Microsoft Support So Important? – YouTube

In this final episode of the I Am IT Geek #ms900 #microsoft365 fundamentals exam topic series, #microsoftmvp Shabaz Darr summarizes #microsoft support offerings, SLA concepts and how organizations can provide feedback to get a better experience.

Episode Breakdown –

00:00 – Episode Introduction
00:49 – Episode Breakdown
00:59 – Learning Objectives
02:12 – Support Options for #m365 services
05:27 – Service Level Agreement Concepts
06:51 – Track the service health status
07:33 – Share Feedback on Microsoft 365 services
08:29 – Episode Summary

Shabaz LinkedIn – https://www.linkedin.com/in/shabaz-darr-900b8361/

#microsoft Learn – https://learn.microsoft.com/en-us/credentials/certifications/microsoft-365-fundamentals/?practice-assessment-type=certification

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