Now Reading: Wave 2 2025 Customer Insights Journey Chat With Amey Holden – YouTube
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Wave 2 2025 Customer Insights Journey Chat With Amey Holden – YouTube
Wave 2 2025 Customer Insights Journey Chat With Amey Holden
The release notes for Dynamics 365 Wave 2 2025 have been published. My good friend Amey Holden and I got together to chat about each proposed change or new feature from the Customer Insights – Journeys section (formerly D365 Marketing).
Wave 2 2025 D365 Marketing Overview
🚀 Customer Insights – https://learn.microsoft.com/en-gb/dynamics365/release-plan/2025wave2/customer-insights/dynamics365-customer-insights-journeys/
Wave 1 Item Links:
1️⃣ Create journeys by using Copilot to describe them – https://learn.microsoft.com/en-gb/dynamics365/release-plan/2025wave2/customer-insights/dynamics365-customer-insights-journeys/create-journeys-describing-them-using-copilot
2️⃣ Automate scalable journey creation with the journey API – https://learn.microsoft.com/en-gb/dynamics365/release-plan/2025wave2/customer-insights/dynamics365-customer-insights-journeys/automate-scalable-journey-creation-journey-api
3️⃣ Export copies of sent emails for record keeping – https://learn.microsoft.com/en-gb/dynamics365/release-plan/2025wave2/customer-insights/dynamics365-customer-insights-journeys/export-copies-sent-emails-record-keeping
4️⃣ Set message expirations to keep communication relevant – https://learn.microsoft.com/en-gb/dynamics365/release-plan/2025wave2/customer-insights/dynamics365-customer-insights-journeys/set-message-expirations-keep-communication-relevant
5️⃣ Host large-scale online events with Teams Town Hall – https://learn.microsoft.com/en-gb/dynamics365/release-plan/2025wave2/customer-insights/dynamics365-customer-insights-journeys/host-large-scale-online-events-teams-town-hall.
6️⃣ Maximize event ROI with paid registration and seamless payment integration – https://learn.microsoft.com/en-gb/dynamics365/release-plan/2025wave2/customer-insights/dynamics365-customer-insights-journeys/maximize-event-roi-paid-registration-seamless-payment-integration
7️⃣ Simplify forms by filtering choices based on previous answers –https://learn.microsoft.com/en-gb/dynamics365/release-plan/2025wave2/customer-insights/dynamics365-customer-insights-journeys/simplify-forms-filtering-choices-based-previous-answers
8️⃣ Streamline event planning with set registration periods – https://learn.microsoft.com/en-gb/dynamics365/release-plan/2025wave2/customer-insights/dynamics365-customer-insights-journeys/streamline-event-planning-set-registration-periods
#D365Marketing #PowerPlatform #MSDynCRM #MSDyn365 #D365
The release notes for Dynamics 365 Wave 2 2025 have been published. My good friend Amey Holden and I got together to chat about each proposed change or new feature from the Customer Insights – Journeys section (formerly D365 Marketing).
Wave 2 2025 D365 Marketing Overview
🚀 Customer Insights – https://learn.microsoft.com/en-gb/dynamics365/release-plan/2025wave2/customer-insights/dynamics365-customer-insights-journeys/
Wave 1 Item Links:
1️⃣ Create journeys by using Copilot to describe them – https://learn.microsoft.com/en-gb/dynamics365/release-plan/2025wave2/customer-insights/dynamics365-customer-insights-journeys/create-journeys-describing-them-using-copilot
2️⃣ Automate scalable journey creation with the journey API – https://learn.microsoft.com/en-gb/dynamics365/release-plan/2025wave2/customer-insights/dynamics365-customer-insights-journeys/automate-scalable-journey-creation-journey-api
3️⃣ Export copies of sent emails for record keeping – https://learn.microsoft.com/en-gb/dynamics365/release-plan/2025wave2/customer-insights/dynamics365-customer-insights-journeys/export-copies-sent-emails-record-keeping
4️⃣ Set message expirations to keep communication relevant – https://learn.microsoft.com/en-gb/dynamics365/release-plan/2025wave2/customer-insights/dynamics365-customer-insights-journeys/set-message-expirations-keep-communication-relevant
5️⃣ Host large-scale online events with Teams Town Hall – https://learn.microsoft.com/en-gb/dynamics365/release-plan/2025wave2/customer-insights/dynamics365-customer-insights-journeys/host-large-scale-online-events-teams-town-hall.
6️⃣ Maximize event ROI with paid registration and seamless payment integration – https://learn.microsoft.com/en-gb/dynamics365/release-plan/2025wave2/customer-insights/dynamics365-customer-insights-journeys/maximize-event-roi-paid-registration-seamless-payment-integration
7️⃣ Simplify forms by filtering choices based on previous answers –https://learn.microsoft.com/en-gb/dynamics365/release-plan/2025wave2/customer-insights/dynamics365-customer-insights-journeys/simplify-forms-filtering-choices-based-previous-answers
8️⃣ Streamline event planning with set registration periods – https://learn.microsoft.com/en-gb/dynamics365/release-plan/2025wave2/customer-insights/dynamics365-customer-insights-journeys/streamline-event-planning-set-registration-periods
#D365Marketing #PowerPlatform #MSDynCRM #MSDyn365 #D365
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