2020 Release Wave 2 – Part 2 – YouTube

2020 Release Wave 2 – Part 2

In this video I’ll discuss updates new features of Dynamics 365 Customer Service in 2020 Release Wave 2 – Part 1. Related article: https://d365goddess.com/dynamics-365-2020-release-wave-2-part-2/

Email Enhancements 1:13
Email Templates 3:02
Email Signatures 7:25
ARC & SLA Migration Tool 9:10
Automatic Record Creation and Update Rules 11:18
KB Management 12:11

Related Videos:
D365 2020 Release Wave 2 – Part 1 – https://youtu.be/sQDJYWnZtPA
D365 2020 Release Wave 2 – Part 3 – https://youtu.be/6ZfxFCvxHpc
D365 2020 Release Wave 2- Part 4 – https://youtu.be/tP3Go6sf1Qs
D365 2020 Release Wave 2- Part 5 –https://youtu.be/41QMViDNrtg

Related Blog: https://D365Goddess.com
Twitter: https://twitter.com/D365Goddess
LinkedIn: https://www.linkedin.com/in/diantaylor/
Music: https://www.bensound.com

In this video I’ll discuss updates new features of Dynamics 365 Customer Service in 2020 Release Wave 2 – Part 1. Related article: https://d365goddess.com/dynamics-365-2020-release-wave-2-part-2/

Email Enhancements 1:13
Email Templates 3:02
Email Signatures 7:25
ARC & SLA Migration Tool 9:10
Automatic Record Creation and Update Rules 11:18
KB Management 12:11

Related Videos:
D365 2020 Release Wave 2 – Part 1 – https://youtu.be/sQDJYWnZtPA
D365 2020 Release Wave 2 – Part 3 – https://youtu.be/6ZfxFCvxHpc
D365 2020 Release Wave 2- Part 4 – https://youtu.be/tP3Go6sf1Qs
D365 2020 Release Wave 2- Part 5 –https://youtu.be/41QMViDNrtg

Related Blog: https://D365Goddess.com
Twitter: https://twitter.com/D365Goddess
LinkedIn: https://www.linkedin.com/in/diantaylor/
Music: https://www.bensound.com

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