In the customer service admin center app, if you open a “Record Creation and Update Rule” and go to Step two with the RCU items grid and you have more than 10 items in the subgrid available you might face a sorting bug which is recognized by Microsoft.
Once you go to page 2 or any higher number and try so change the sort order / sequence number the sorting is not working or doing anything at…
Continue Reading Andreas Cieslik’s Article on their blog
Workaround for broken sort buttons on the record creation and update rule items grid
Andreas Cieslik’s blog provides insights to Dynamics CRM, Project Service, Field Service and the Portals Add-On of Dynamics 365.
Blog Syndicated with Andreas Cieslik’s Permission
More About This Author
Array
Dyn365CE2023.01.25Power Automate: Avoid Apply to Each for List rows action (DataVerse)
Dyn365CE2022.11.30Workaround for broken sort buttons on the record creation and update rule items grid
Dyn365CE2022.04.06How to quickly update an attibute from a browser bookmark
Dyn365CE2020.09.28How to create new (missing) columns for entities in your Data Export Service Azure SQL database