Why Retailers Need Omni-Channel Strategy? – YouTube

Sam WilliamYouTube4 years ago56 Views

4 Reasons To Create Best Omni-Channel Strategy

  1. Engage customers across channels – As per the Harvard Business Review study on 46,000 shoppers. 7% shopped online exclusively 20% were store-only shoppers 73% used multiple channels

  2. Build loyalty and exceed expectations – According to the Aberdeen Group, organizations with omnichannel customer engagement strategies retain on average 89% of their customers.

  3. Increase customer conversion with AI-moderated ratings and reviews that improve product selection and accelerate purchase decisions.

  4. Enhanced Inventory Tracking – Get an accurate view of inventory, centrally tracking product information, categories, assortment, and pricing.

Microsoft Dynamics 365 Commerce – Its built on the proven Dynamics 365 Retail capabilities, delivers a comprehensive omni-channel solution that unifies back-office, in-store, call center, and digital experiences.

source

Leave a reply

Follow
Sign In/Sign Up Sidebar Search
Loading

Signing-in 3 seconds...

Signing-up 3 seconds...