"Do you still have this in stock?" and "Can you send me what I ordered last time?" Your service line hears both on repeat, and Business Central already holds both answers.
Handing out Business Central logins is not the solution, because those licenses are meant for internal use, not customer reordering. CRMJetty's Business Central Customer Portal lets distributors check stock and reorder themselves, from the same data your team already uses.
In this video, see how it works:
• Stock comes from Item Availability, so distributors see what is actually available to sell, not a manual flag that drifts
• Each warehouse location shows separately, so they know which site can ship
• Reordering starts from the account's own past Sales Order Lines, editable before anything is confirmed
• Role-based access keeps each account to its own locations, items and pricing
• Data syncs with Business Central in near real time
• A no-code builder lets your operations team adjust what distributors see, without a development ticket
One US industrial supplier with about 4,000 SKUs moved reorders into a portal and saw phone reorder volume fall by more than 40 percent in two months.
CRMJetty is built by a team with 9+ years of CRM portal development experience, is ISO 27001 and 9001 certified, and is listed on Salesforce AppExchange and Microsoft AppSource.
Read the full breakdown: https://www.crmjetty.com/blog/business-central-customer-portal-distributor-reordering/
Book a demo: https://www.crmjetty.com/contacts/
#CRMJetty #BusinessCentral #customerportal
Chapters
0:00 The Same Two Questions, Every Day
0:14 Reorders Still Become Phone Calls
0:26 Why Business Central Logins Are Not the Answer
0:37 Check Stock and Reorder in a Customer Portal
0:49 Stock From Item Availability, Per Warehouse
1:01 Reorder From Past Sales Order Lines
1:12 Role-Based Access, Sync and a No-Code Builder
1:25 Result: Phone Reorders Down 40%+
1:35 Why CRMJetty
#CRMJetty #BusinessCentral #CustomerPortal