The Dynamics 365 Virtual Agent analytics dashboard gives great insight in how well your bot is working. Among other figures it gives you are details on the number of sessions
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I could not find any information on how to to hand off a Virtual Agent Bot to a live agent so I thought I would have a go at doing
Its getting easier and easier to build compelling digital transformation solutions using the Power Platform and Dynamics 365. Here is a quick post to show how you can deploy a
Virtual Agents are a feature that allows organisations to create a Bot for customers to engage with on websites by… Continue Reading admin’s Article on their blog No Title No
This blog post is an extension of the Getting Started with Virtual Agents, so if you’d like the background or… Continue Reading admin’s Article on their blog No Title No
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