Dynamics 365 Customer Engagement
First Party Apps shipped with different URS versions
If you plan on using Universal Resource Scheduling (URS) for custom entities or for scheduling services with Customer Service you should be aware of…
Tag: URS
Dynamics 365 Customer Engagement
Use Characteristics to Fine-tune your Resource Result in URS – Part 2
In part one of this mini series within my URS series (I like series, OK?) I suggested a way to use Characteristics with the…
Dynamics 365 Customer Engagement
Use Characteristics to Fine-tune your Resource Result in URS – Part 1
In my previous article I refined my resource search with the Resource Category entity conditioned by the Event type. You can find that blog…
Dynamics 365 Customer Engagement
Refining your Resource search in URS
In my previous post I wrote about how to enable a custom entity for scheduling with Universal Resource Scheduling, a part of Dynamics 365…
Dynamics 365 Customer Engagement
Dynamics 365 Project Service Automation and Field Service: Schedule Board – Schedule Type views explained
Tested on:Dynamics 365 Customer Engagement version 9.0.2 The Schedule Board and the whole concept of Universal Resource Scheduling is one of those pieces of…