Dynamics 365 Customer Engagement
“Enable for mobile” is now “Enable for Unified client”
Just sharing my quick observation – “Enable for mobile” option for an Entity is renamed to “Enable for Unified Client” Continue Reading Nishant Rana’s…
Tag: Unified
Dynamics 365 Customer Engagement
SLAs – Unified Interface (April Wave 2020)
The April 2020 release wave of Dynamics 365 includes an updated approach to SLAs. In this post I will explore how to create the…
Dynamics 365 Customer Engagement
SLA’s in the Unified Interface
Some people might not have noticed that SLA’s (service level agreements) didn’t just move from the legacy interface to the unified interface. There were…
Dynamics 365 Customer Engagement
Timeline control enhancements in Dynamics 365 Customer Service – 2019 Release wave 2 (Unified Interface)
The new timer control shows more customer interactions/records compared to the old version of the control, thus enabling to seem much more information without…
Dynamics 365 Customer Engagement
Debug Ribbon button customization using Command Checker in Dynamics 365 CE Unified Interface
Developers, it’s a little irksome to keep struggling with issues around making your ribbon buttons work correctly during the development phase. At times, you…