#twilio – 365 Community Online

Omnichannel for Customer Service – Twilio for SMS

Microsoft’s Omnichannel for Customer Service supports two providers for sending SMS, Telesign and Twilio. I have already described the process for Telesign in another…

6 November 2020 · Neil Parkhurst

Dynamics 365 Customer Engagement

Dynamics CRM SMS Integration with Twilio using Power Automate

In this blog, I will try to demonstrate how we can integrate Twilio for sending SMS from Dynamics CRM using Power Automate. SMS functionality…

18 July 2020 · Rehan Khan

Dynamics 365 Customer Engagement

SMS Integration to Dynamics CE using Flow

Providing the ability to send SMS messages from Dynamics CE is a common requirement we come across in our projects . With the introduction…

1 October 2018 · Sahan Wijayasekera