Transfers – 365 Community Online

Omnichannel for Customer Service – Copilot Studio, Transfers to Agent Message

Whilst using a Copilot Studio BOT with Omnichannel for Customer Service I recent had a problem adding variables into the transfer message. I will…

15 January 2024 · Neil Parkhurst

Dynamics 365 Customer Engagement

Inventory Transfers using the Inventory Dashboard

In this post I’m going to discuss how to use the previously created Inventory Dashboard to perform and inventory transfer, meaning moving products from…

1 October 2019 · Dian Taylor