A couple of little notes before we get into this blog – I’ve been doing them on the Microsoft Community site now for nearly a year and we have just
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Duplication Detection is great when you remember it. I’ll be the first to hold my hands up and say its one of the last things I think about because it
So last night in the airport (With Limited Wifi) I was having a look at Power Bi within Dynamics 365 CRM and have noticed a few new features that I
Get the detail overview on how to manage your customer service tasks in one place using Microsoft Dynamics 365. Dynamics 365 for Customer Service provides case management, knowledge management, social
Another new feature in Dynamics365 8.2 release is the ability to add entities to the scheduling engine. This is a very good feature if you have multiple streams that need
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