Everything you need to know about the Customer Knowledge Management Agent! Back in February, I shared a video previewing the 2025 Release Wave 1 updates for Dynamics 365 Customer Service,
Everything you need to know about the Customer Knowledge Management Agent! Back in February, I shared a video previewing the 2025 Release Wave 1 updates for Dynamics 365 Customer Service,
In my chase for millisecounds, here are a small one. If you are not using the TMS – Transportation Management module, but are using the WMS, then there are some
A deep dive into the Case Management Agent(preview) in D365 Customer Service Back in February, I published a vdeo covering the new features that were expected to roll out as
What is Jira? Explained just in 60 seconds. This #short video breaks down Jira a valuable project management tool in the industry in simple terms, covering its core services and
Azure DevOps has become the tool of choice for numerous organizations seeking to streamline and manage their project lifecycle effectively. This session is meticulously designed for Azure DevOps users who